Privacy Policy

This policy explains what Panta Noura does with the information you give us through this website. It is written in plain language rather than legal boilerplate.

What we collect

When you complete the enquiry form we collect the name, email address, phone or WhatsApp number, country, the service you selected, your message and your preferred way of being contacted. We collect this only because you chose to send it.

If you contact us by WhatsApp or email instead, we hold whatever you send us in that conversation.

Why we use it

• To reply to your enquiry and discuss what you need.
• To arrange and deliver any service you go on to book.
• To keep a record of our correspondence with you.

We do not sell your information, and we do not add you to marketing lists without asking you first.

Who else sees it

Where delivering a service requires it — for example arranging a driver, a venue or a supplier in Tanzania — we share only the details necessary for that arrangement. We also use ordinary service providers to run the website and deliver email.

How long we keep it

We keep enquiries for as long as needed to answer them and to maintain normal business records. You can ask us to delete your information at any time.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to noura@pantanoura.co.za and we will action it.

Cookies and analytics

This site does not set advertising cookies of its own. If analytics or advertising measurement is added in future, this section will be updated to say so before it goes live.

Contact

Questions about this policy: noura@pantanoura.co.za